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Asked and answered.
Find the resolution to all your frequently asked questions below

Builder Studio
Builder Cloud
Builder Care
Studio Store

Builder Studio

Are there any other fees?

We give you a complete price upfront. But we do offer extra services that you can add-on if you like: Add Builder Care and we’ll continuously monitor your software, make updates, fix bugs and upgrade it. So we’ll have it fixed before you even realised there was a problem. Builder Cloud offers cloud capacity from all the big providers, if you need it. You get one monthly bill and guaranteed savings. Our customers saved over $4.5m last year.

Do you do gaming apps?

No. The way our method works means we can build anything you can imagine. However, we’re not offering traditional gaming apps at the moment.

Do you offer discounts?

We do. If you have a friend who’s thinking about building an app, you can both get $5,000 off your apps. Head to this page to find out more. And there’s no limit on the number of friends you can recommend. Get enough friends building apps (that’s any app $15,000 or more) and you could get yours for free. Studio Store apps are packed with features designed to help specific industry challenges. You’ll pay much less and, as they just need customising with your branding, they’re ready to go in 8 weeks. Plus you can pay monthly, so it’s even more affordable. Our ecommerce app includes Builder Care and Builder Cloud in its low monthly cost too!

How flexible is the delivery timeline?

In a hurry to get to market? We can speed up your delivery. In less of a rush? You’ll pay less for a more relaxed schedule. There’s no guesswork, our system is automated and we know how long everything takes. So we set all timings up front – and stick to them. You get a price upfront and that’s the maximum you’ll pay. If we get it done quicker, you pay less!

How is Builder different from other platforms?

Our lightbulb moment was creating a library of features – like login, shopping cart or Apple Pay – and helping you stack them together, however you like. Our network of specialist developers then customise your software, until it perfectly fits your idea. You get a guaranteed price and all your timings upfront – even better, we stick to them!

How much does it cost to create an app?

Prices range from $10k to $150k, depending on how complicated your app is and how quickly you want it. If you refer your friends you could get your app for free! But if you’d like to see how your software will work, you can get a free prototype in less than 10 minutes!

Is Builder similar to Wix and other instant website builders?

No, we don’t use templates. By breaking down apps into features we can create apps faster and cheaper – and with better tested code. But there are no limits on what you can build. The combination of ways to put features together is nearly infinite. We can build you your own version of Uber or do something that’s never been dreamed before.

What levers increase the time and cost of my project?

Need your project in a hurry? We can do that. A more relaxed schedule will cost you less. Where your team is based also affects the price. Similar apps we've developed in the past can also reduce what you pay. If we've done 5 'Uber' type projects, it'll be easier, quicker and less costly for us to do another.

What’s different in the way you work?

Most agencies charge for every line of code. We don’t. And we don’t start from scratch either, which saves you time and money. We guarantee a maximum price upfront and refund you when we do it faster. Others give you an estimate and end up being more expensive. Our spec and pricing system is fully online, transparent and easy to use. You don’t have to write a single line of code or speak to any developers or agencies. Instead, you have an expert who’ll manage your whole project. We use a trusted (and rigorously tested) network of global human talent. We know that you’ll want to work on your product in real-time and changes are naturally a part of the process. So we don’t charge you for change requests. And we hand all the source code over to you, once it’s built.

Why not just develop a native app from scratch?

We found that around 500 features make up 60% of all software. So instead of starting from scratch, we’ve built a library of these features (push notifications, secure payments, Facebook login...) that you can stack like building blocks. Then your budget goes on what makes your app unique – customising these blocks any way you want. It's faster, more flexible and costs less too.

Builder Cloud

Are there any other fees?

We give you a complete price upfront. But we do offer extra services that you can add-on if you like: Add Builder Care and we’ll continuously monitor your software, make updates, fix bugs and upgrade it. So we’ll have it fixed before you even realised there was a problem. Builder Cloud offers cloud capacity from all the big providers, if you need it. You get one monthly bill and guaranteed savings. Our customers saved over $4.5m last year.

Do you do gaming apps?

No. The way our method works means we can build anything you can imagine. However, we’re not offering traditional gaming apps at the moment.

Do you offer discounts?

We do. If you have a friend who’s thinking about building an app, you can both get $5,000 off your apps. Head to this page to find out more. And there’s no limit on the number of friends you can recommend. Get enough friends building apps (that’s any app $15,000 or more) and you could get yours for free. Studio Store apps are packed with features designed to help specific industry challenges. You’ll pay much less and, as they just need customising with your branding, they’re ready to go in 8 weeks. Plus you can pay monthly, so it’s even more affordable. Our ecommerce app includes Builder Care and Builder Cloud in its low monthly cost too!

How flexible is the delivery timeline?

In a hurry to get to market? We can speed up your delivery. In less of a rush? You’ll pay less for a more relaxed schedule. There’s no guesswork, our system is automated and we know how long everything takes. So we set all timings up front – and stick to them. You get a price upfront and that’s the maximum you’ll pay. If we get it done quicker, you pay less!

How is Builder different from other platforms?

Our lightbulb moment was creating a library of features – like login, shopping cart or Apple Pay – and helping you stack them together, however you like. Our network of specialist developers then customise your software, until it perfectly fits your idea. You get a guaranteed price and all your timings upfront – even better, we stick to them!

How much does it cost to create an app?

Prices range from $10k to $150k, depending on how complicated your app is and how quickly you want it. If you refer your friends you could get your app for free! But if you’d like to see how your software will work, you can get a free prototype in less than 10 minutes!

Is Builder similar to Wix and other instant website builders?

No, we don’t use templates. By breaking down apps into features we can create apps faster and cheaper – and with better tested code. But there are no limits on what you can build. The combination of ways to put features together is nearly infinite. We can build you your own version of Uber or do something that’s never been dreamed before.

What levers increase the time and cost of my project?

Need your project in a hurry? We can do that. A more relaxed schedule will cost you less. Where your team is based also affects the price. Similar apps we've developed in the past can also reduce what you pay. If we've done 5 'Uber' type projects, it'll be easier, quicker and less costly for us to do another.

What’s different in the way you work?

Most agencies charge for every line of code. We don’t. And we don’t start from scratch either, which saves you time and money. We guarantee a maximum price upfront and refund you when we do it faster. Others give you an estimate and end up being more expensive. Our spec and pricing system is fully online, transparent and easy to use. You don’t have to write a single line of code or speak to any developers or agencies. Instead, you have an expert who’ll manage your whole project. We use a trusted (and rigorously tested) network of global human talent. We know that you’ll want to work on your product in real-time and changes are naturally a part of the process. So we don’t charge you for change requests. And we hand all the source code over to you, once it’s built.

Why not just develop a native app from scratch?

We found that around 500 features make up 60% of all software. So instead of starting from scratch, we’ve built a library of these features (push notifications, secure payments, Facebook login...) that you can stack like building blocks. Then your budget goes on what makes your app unique – customising these blocks any way you want. It's faster, more flexible and costs less too.

Builder Care

Are there any other fees?

We give you a complete price upfront. But we do offer extra services that you can add-on if you like: Add Builder Care and we’ll continuously monitor your software, make updates, fix bugs and upgrade it. So we’ll have it fixed before you even realised there was a problem. Builder Cloud offers cloud capacity from all the big providers, if you need it. You get one monthly bill and guaranteed savings. Our customers saved over $4.5m last year.

Do you do gaming apps?

No. The way our method works means we can build anything you can imagine. However, we’re not offering traditional gaming apps at the moment.

Do you offer discounts?

We do. If you have a friend who’s thinking about building an app, you can both get $5,000 off your apps. Head to this page to find out more. And there’s no limit on the number of friends you can recommend. Get enough friends building apps (that’s any app $15,000 or more) and you could get yours for free. Studio Store apps are packed with features designed to help specific industry challenges. You’ll pay much less and, as they just need customising with your branding, they’re ready to go in 8 weeks. Plus you can pay monthly, so it’s even more affordable. Our ecommerce app includes Builder Care and Builder Cloud in its low monthly cost too!

How flexible is the delivery timeline?

In a hurry to get to market? We can speed up your delivery. In less of a rush? You’ll pay less for a more relaxed schedule. There’s no guesswork, our system is automated and we know how long everything takes. So we set all timings up front – and stick to them. You get a price upfront and that’s the maximum you’ll pay. If we get it done quicker, you pay less!

How is Builder different from other platforms?

Our lightbulb moment was creating a library of features – like login, shopping cart or Apple Pay – and helping you stack them together, however you like. Our network of specialist developers then customise your software, until it perfectly fits your idea. You get a guaranteed price and all your timings upfront – even better, we stick to them!

How much does it cost to create an app?

Prices range from $10k to $150k, depending on how complicated your app is and how quickly you want it. If you refer your friends you could get your app for free! But if you’d like to see how your software will work, you can get a free prototype in less than 10 minutes!

Is Builder similar to Wix and other instant website builders?

No, we don’t use templates. By breaking down apps into features we can create apps faster and cheaper – and with better tested code. But there are no limits on what you can build. The combination of ways to put features together is nearly infinite. We can build you your own version of Uber or do something that’s never been dreamed before.

What levers increase the time and cost of my project?

Need your project in a hurry? We can do that. A more relaxed schedule will cost you less. Where your team is based also affects the price. Similar apps we've developed in the past can also reduce what you pay. If we've done 5 'Uber' type projects, it'll be easier, quicker and less costly for us to do another.

What’s different in the way you work?

Most agencies charge for every line of code. We don’t. And we don’t start from scratch either, which saves you time and money. We guarantee a maximum price upfront and refund you when we do it faster. Others give you an estimate and end up being more expensive. Our spec and pricing system is fully online, transparent and easy to use. You don’t have to write a single line of code or speak to any developers or agencies. Instead, you have an expert who’ll manage your whole project. We use a trusted (and rigorously tested) network of global human talent. We know that you’ll want to work on your product in real-time and changes are naturally a part of the process. So we don’t charge you for change requests. And we hand all the source code over to you, once it’s built.

Why not just develop a native app from scratch?

We found that around 500 features make up 60% of all software. So instead of starting from scratch, we’ve built a library of these features (push notifications, secure payments, Facebook login...) that you can stack like building blocks. Then your budget goes on what makes your app unique – customising these blocks any way you want. It's faster, more flexible and costs less too.

Studio Store

Can I influence the design?

Yes. Your branding, colours, fonts, images and illustrations are all put into the pre-existing wireframes. Unfortunately, you can’t provide us with wireframes. (You can with Builder Studio.)

How do I pay for extra features?

We don’t factor additional features into Studio Store prices. These are separate. So you’ll need to chat to one of our experts — as how much you pay will depend on how complicated the features you want are and how long they’ll take to build.

How long is my contract?

It’s a minimum of 24 months, which you can renew for as long as you like. Got a promotion that includes free months? These are added on, before your 24 month contract starts.

How many features are included?

The Studio Store Ecommerce App includes 43 features to help you sell more online. You can add extra features but this increases the cost and time. Studio Store features can’t be removed - these are all needed to give your users the best experience.

How much cloud spend is included with the app?

Cloud is based on a fair usage policy. You get up to $50 to spend in your Cloud Wallet, every month. This doesn’t roll over.

Is there a discount if I pay upfront?

Yes. You’ll get an extra 2 months free for paying upfront. If there’s already a promotion on, which gives you free months, we add those on to the end of your contract.

When do I start paying?

You’ll need to pay a deposit before we start work. This is one month’s payment and we’ll refund it at the end of your contract. You pay nothing for the time it takes to build your app. You only start monthly payments once your app goes live. If there’s a promotion, you may get more free months at this point.

Will I need to do anything else?

You’ll just need to get an Apple / Google developer account. Our experts can talk you through this.

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